News Summary

Peel Regional Paramedic Services and Trillium Health Partners have been awarded the Ontario Health System Quality and Innovation Award for their collaborative approach in healthcare. Their General Internal Medicine Virtual Consult Model, a pioneering initiative, combines in-home assessments by community paramedics with real-time virtual consultations from internal medicine specialists. This model has significantly reduced unnecessary emergency department visits, particularly benefiting frail seniors and individuals with chronic conditions by providing timely care in their homes. Since 2022, the program has facilitated nearly 400 virtual specialist appointments, supporting over 1,800 residents in the past year. This innovative approach not only alleviates pressure on hospitals but also enhances patient dignity and healthcare access. The partnership exemplifies the potential of digitally-connected, community-based care models in Ontario.