News Summary

VHA Home HealthCare in Toronto has introduced an AI-driven feature, the Evha AI Assistant, in its myVHA Client Portal. This tool is designed to assist clients and their families with real-time support and navigational information related to VHA’s programs and services. Evha is part of VHA’s broader digital transformation efforts, providing instant responses and aiming to improve user experience while adhering to ethical AI governance. Future updates will enhance Evha’s capabilities to include personalized education and support for clients. The development of Evha involved co-design with clients, families, and staff, emphasizing user feedback and engagement. VHA Home HealthCare is a not-for-profit organization offering diverse home healthcare services across Ontario.