News Summary

Plain, a UK-based startup, has secured $15 million in a Series A funding round led by Battery Ventures, with contributions from Index Ventures and Connect Ventures. The company aims to revolutionize B2B customer support by consolidating communication channels like Slack, Microsoft Teams, and Discord into a single API-first platform. This integration facilitates seamless internal collaboration across different teams such as customer success and engineering. Founded by Simon Rohrbach and Matt Vagni, both formerly at Deliveroo, Plain intends to use part of the funding to establish its first U.S. office in San Francisco. The platform is poised to compete with other players like Thena and Pylon in the customer service aggregation space.