News Summary

Meta, the parent company of Facebook and Instagram, is facing a second set of lawsuits in Africa concerning the psychological distress suffered by content moderators employed to manage extreme social media content. Legal actions are being prepared against Majorel, a company contracted by Meta in Ghana, where moderators have reported severe mental health issues, including depression, anxiety, insomnia, and substance abuse, as a result of the graphic content they are exposed to. Previous cases in Kenya revealed similar distress among moderators employed by Samasource. Foxglove, a UK-based nonprofit, is leading the legal preparations with a Ghanaian firm, aiming to address psychological harms and unfair dismissals. Content moderators in Ghana have reported inadequate mental health care, low wages, and difficult living conditions. Meta and its contractors have disputed the claims, highlighting their efforts to offer competitive compensation and mental health support.