News Summary

The Canadian Radio-television and Telecommunications Commission (CRTC) is investigating a network failure that led to phone calls being misrouted or intercepted in the Niagara Region, raising significant privacy concerns. The issue began on July 24, 2025, when a suspected lightning strike caused calls to misroute through outdated TDM equipment. Rogers and Bell have conflicting accounts of the incident, with Rogers attributing it to legacy technology and Bell highlighting a broader exposure of calls. The CRTC has requested detailed explanations from both carriers and extended the public comment deadline to September 15, 2025, due to the seriousness of the matter. The incident has sparked public concern and calls for increased transparency in handling such breaches.