News Summary

Agilence, a leader in loss prevention and operations analytics for various industries including retail and hospitality, has been awarded its eighth consecutive Stevie Award for exceptional customer service. The company received a Silver Stevie® Award in the category of Customer Service Department of the Year (Up to 100 Employees). This accolade highlights Agilence’s ongoing commitment to superior customer service, demonstrated by a Net Promoter Score of 65, a 98.7% logo retention rate, and a 100% overall training satisfaction score. The Stevie Awards are globally recognized as premier accolades for customer service and business professionals. Agilence’s achievement underscores its dedication to delivering impactful support and analytics solutions to its clients.