News Summary

The American Express Canada app has been ranked as the top credit card mobile app in Canada for the third consecutive year, according to the J.D. Power 2025 Canada Credit Card Mobile App Satisfaction Study. The app received the highest score of 692, outperforming Tangerine Bank and TD, which scored 669 and 640 respectively. The study measures customer satisfaction across four categories: navigation, visual appeal, speed, and content, with American Express leading in all areas. Brett Mooney, President & CEO of American Express Canada, credited the consistent high ranking to the company’s investment in enhancing the app’s reliability and daily utility for cardmembers. New features introduced include a redesigned rewards hub, simplified account verification, and a refreshed payments section.