Customer service Archives - Startup Ecosystem Canada

Burger King to Introduce AI Chatbot to Enhance Employee Interaction

8 months ago

Global

27 February 2026

Burger King to Introduce AI Chatbot to Enhance Employee Interaction

Burger King is set to launch an AI chatbot named 'Patty' to assist with meal…

Startup Eco System

TELE-NET Enhances Client Services with AI-Driven Partnership with Daythree

1 year ago

Global

8 October 2025

TELE-NET Enhances Client Services with AI-Driven Partnership with Daythree

TELE-NET has announced a strategic partnership with Daythree, a leader in business process management, to…

Startup Eco System

Rogers Replaces Canadian Call Centre Jobs with AI Chatbots Amid Backlash

1 year ago

Canada

13 July 2025

Rogers Replaces Canadian Call Centre Jobs with AI Chatbots Amid Backlash

Rogers Communications, a major Canadian telecom company, has replaced hundreds of Canadian customer service agents…

Startup Eco System

Ex-Meta Engineer’s Startup Lace AI Raises $14M to Revolutionize Revenue Generation for Home Services

1 year ago

Global

22 April 2025

Ex-Meta Engineer’s Startup Lace AI Raises $14M to Revolutionize Revenue Generation for Home Services

Former Meta engineer Boris Valkov has successfully raised $14 million in seed funding for his…

Startup Eco System

tele-net America Launches AI-Enhanced Call Center in Las Vegas

2 years ago

Global

20 January 2025

tele-net America Launches AI-Enhanced Call Center in Las Vegas

tele-net America, a subsidiary of the Tokyo-based tele-net Group, has launched its first US contact…

Startup Eco System