News Summary

Shopify experienced a significant outage on Cyber Monday, affecting numerous merchants who were unable to fulfill transactions during one of the busiest online shopping days. The issues began at 6:45 AM PT, with merchants facing difficulties accessing their Shopify accounts and point-of-sale systems due to a login authentication problem. Shopify has since identified and resolved the issue, noting signs of recovery and advising merchants of longer wait times for support. Shopify is a leading e-commerce platform, managing over 10% of all e-commerce transactions in the U.S.