News Summary

TD Bank is at the forefront of AI technology, led by Kirsti Racine, VP and AI Technology Lead. The bank’s AI platform, known as the TD AI Platform (TAP), is revolutionizing AI adoption across various business lines, from banking to insurance and marketing. TAP supports AI deployment through automation, which reduces deployment time and cost by 85%. The platform was built in collaboration with Layer 6, a Toronto-based AI firm acquired by TD, and has enabled the creation of TD AI Prism, a significant predictive model. TAP’s success is also attributed to its comprehensive training strategy, which ensures TD employees feel confident in using AI technologies. Future plans include expanding AI applications to client-facing tools by 2026.