News Summary

Sarah Franklin, CEO of Lattice, a $3 billion employee performance software company founded by Jack Altman, emphasized the importance of human oversight in AI during her speech at SXSW London and in an interview with TechCrunch. Franklin discussed the necessity of balance in integrating AI into businesses, highlighting that while AI can enhance efficiencies, it is crucial to prioritize human elements and trust. Lattice has developed an AI HR agent to provide proactive insights, yet Franklin insists that human connection and responsibility remain vital. She believes companies that prioritize people will succeed in the AI era.